How does this work?
It's super simple, friends! Once you pay for your first month, you're in! From then on, you'll be automatically billed on the 15th of each month, and voila! Your mystery SURPRISE sublimation blanks box will be on its way to your doorstep.

How much does it cost?
Get ready for this unbeatable deal! Our monthly Sublimation Box Club membership is just $39.99, plus a flat rate shipping fee of $9.99 per month. And guess what? The value is over $150! It's like Christmas every month!

What's in the box?
Oh, the suspense! Each box is packed with 4-6 popular and trending sublimation products, along with sublimation paper. But wait, there's more! We throw in a time & temperature card and special pressing instructions too. Valued over $30 monthly, it's a sublimation bonanza!

What comes with my Sublimation Box Club membership?
Get ready to be blown away! In addition to your monthly sublimation products and paper, you'll gain exclusive access to our drive filled with templates, mockups, and digital images valued over $50 monthly.
And hold on tight, because our team provides step-by-step tutorials on our YouTube channel valued over $30 monthly!
But that's not all! You'll also enjoy two exclusive workshops each month. Join our Sub & Sip to learn from the amazing Cassaundra Jones as she demonstrates sublimating two products from the box.
And for those looking to start a small business, our Business Tips 101 workshop is here to offer invaluable insights. Valued over $20 monthly, it's a treasure trove of knowledge!
Plus, as a member, you'll gain access to our vibrant Sublimation Box Club community. It's a place to connect, share, and support each other's creative journeys. Talk about priceless!

We saved the best for last!
All our active monthly box club members receive an additional 15% off ALL RTS blanks valued over $50 monthly! That means you can stock up on your favorite blanks at a lower cost, whether it's for your business, boutique, or personal crafting addiction. It's a deal you won't want to miss!

DISCLAIMER: To enjoy the 15% discount, you must be an active box club member. Keep those creative juices flowing!

What is an active member?
An active member is a monthly club box member who pays for and receives their box within the month. As an active member, you'll receive the fantastic 15% off ALL RTS blanks for that month. Who doesn't love extra perks?

Are there any hidden fees?
No way! We like to keep things transparent and exciting. The price you see is the price you pay, month after month. No surprises or hidden charges. Pinky promise!

Is there a commitment or can I cancel anytime?
No strings attached, my friend! You're free to cancel anytime. However, please remember you MUST send an email to support@subthisandthat.com to cancel before the 10th of the month because once we process payments, refunds aren't available. We want to make sure you have the best sublimation experience possible!

What if I want to skip a month?
Life happens, and we totally get it! If you need to skip a month, you can. Just keep in mind that you won't be considered an active member during that time. This means you won't receive the amazing 15% discount, and you'll be temporarily removed from the exclusive VIP group. After two months of inactivity, your account will be automatically canceled. We want to make sure we're keeping the party going with our active members!

When will I receive my box?
Hold onto your hats! We ship out our monthly club boxes between the 1st-7th of every month. Here's a timeline breakdown for you:

• Enrollment begins the 1st of the month and is open until the 22nd
• On the 22nd, orders close and the wait list begins for the next month's box
• Boxes ship out between the 1-7th of each month

Where do you ship?
We currently ship within the lower 48 states, as well as Alaska and Hawaii. It's a nationwide party!

When will my monthly club box renewal be charged?
Mark your calendars, folks! All box club renewals are automatically charged on the 15th of every month. Set it and forget it!

What if I need to change my info?
No worries at all! Updating your account is a breeze. Simply log in to your account and make any necessary changes. We've got you covered!

Do you offer refunds, returns, cancellations, or exchanges?
Due to the sensitive nature of our sublimation blank products, we cannot accept returns, exchanges, or cancellations. However, if you receive a damaged product, we've got your back! Just send us an email with photos within 7 days of delivery at support@subthisandthat.com, and we'll provide you with store credit to use on your next order. Please note that store credit excludes the shipping cost. Our goal is to ensure your satisfaction!

DISCLAIMER: We cannot cancel or refund any delayed or already shipped orders. Let's work together to find the best solution for you!

What do I do if I receive a damaged or missing product in my monthly club box?
Oh no! We want to make it right. If you discover a damaged or missing product, please inspect your order upon receipt and contact us at support@subthisandthat.com within 7 days of delivery, with your order number, a description of the defect, and photos. We'll jump into action and provide you with store credit for your next order. We want to ensure you're satisfied and ready to create amazing sublimation projects!

Why haven't I received my box yet?
If it's before the 1st-7th of the month, hold tight! Your box hasn't shipped out yet. Please refer to our shipping question above for more details. We ship our boxes via USPS or UPS depending on your location. Once your order has shipped, we'll provide you with a tracking number. If you still have questions, please don't hesitate to contact us at support@subthisandthat.com. We're here to assist you every step of the way!